Privacy Policy

Last Updated: 2025-01-15

Welcome to KAK INTEL. We are committed to protecting your privacy and ensuring compliance with Meta platforms (Facebook, WhatsApp, Instagram) as well as best practices for chatbot integration on websites.

1. Information We Collect

1.1 Integration with Meta (Facebook, WhatsApp, Instagram)

  • Facebook Pages: Page names, Page IDs, administrative roles.
  • Facebook Page Messaging: Messages sent to and received from your connected Facebook pages.
  • Facebook Business Account: Account ID, related information.
  • WhatsApp Business: Associated WhatsApp Business numbers, settings.
  • WhatsApp Messaging: Messages sent and received through WhatsApp Business.
  • Instagram: Account ID, linked pages, message interactions.

1.2 Web Integration (Chatbot on a Website)

  • Website Visitor Data: Non-personal information such as browser type, anonymized IP address, and chatbot interactions.
  • Chatbot Conversations: Messages exchanged between visitors and the chatbot are recorded only to improve service quality and chatbot training.

2. How We Use Your Data

We use the collected data solely for the following purposes:

  • To enable chatbot integration and functionality on websites, Facebook, WhatsApp, and Instagram.
  • To facilitate automatic responses to received messages.
  • To process and analyze WhatsApp and Facebook page messages for improved chatbot training.
  • To enhance chatbot training for a better user experience.
  • To comply with legal obligations and the rules set by Meta and other data protection regulations.

3. Data Sharing and Disclosure

We do not share, sell, or rent any data to third parties. However, certain data may be shared in the following cases:

  • With Meta (Facebook, WhatsApp, Instagram) to ensure integration and proper API functionality.
  • With website owners where the chatbot is integrated, solely to manage their own conversations and interactions.
  • With legal authorities if required by law.

4. Data Retention

We retain your information as long as necessary to provide our services. You may request data deletion at any time by contacting info@kaksbc.com.

5. Data Security

We implement advanced security measures to protect your data from unauthorized access, modification, or disclosure. All information is encrypted and secured to ensure user privacy.

6. Access and Management of Your Data

You have the right to:

  • Modify or delete your information by contacting us.
  • Revoke access permissions to Meta platforms via your Facebook, WhatsApp, or Instagram account settings.
  • Disable chatbot integration on your website at any time through our platform.

7. Contact

If you have any questions regarding this privacy policy, you can contact us: